Privacy Policy

What Data We Collect

When you are with us, we get to know you better by collecting the following details. We collect your name, email address, and phone number, along with any other information you put in the forms when you start and access our platform.

Personal Information Provided by Users

This section covers the specific personal details you share with us manually through our forms and communication channels.

• Your name
• Your contact information
• Any comments you provide

Technical and Usage Data

Our system automatically tracks basic information regarding your interactions with the platform to maintain security and improve functionality.

• Your log in and log out times
• Your IP address
• The pages you visit and your history of activities on the site
• Your selected preferences on the site
• Your browser and language information
• System error reports or crash reports

How We Use Personal Information

When you share your personal information, we will only use that information in ways that are necessary for operating our website and improving your user experience. Furthermore, we will never use the information you provide for any marketing activities unless you give us the okay.

Purpose of Data Processing

We utilize your information to maintain the operational integrity of our services and provide necessary support.

• Managing your subscriptions or allowing you to manage your emails
• Administrative and cybersecurity tasks and compliance with legal objectives
• Improving our website design, contents, and overall functionality
• Answering emails and responding to your inquiries or feedback
• Tracking user activity and interactivity to improve overall website usability

Legal Basis for Processing

When we are in the process of dealing with the information of our users, we make sure to consider all important legal aspects of the Australian Privacy Act to make sure we are adhering to the law. You have the ability to withdraw your consent at any time, and we will continue to process your information in accordance with relevant data retention legislation.

User Consent

We process information based on the voluntary actions of users who provide data through specific digital interactions. In this situation, you provide all the necessary basic information on your own via the online forms or subscriptions; therefore, we will process that information with your consent.

Legal Compliance

The processing of data is conducted in strict adherence to the regulatory requirements of privacy law. We will follow the valid applicable supervision of privacy legislation that deals with the processing of specific personal data.

Legitimate Interests

We process certain data to ensure the essential technical performance and safety of our online services. We may save and use your data to make sure the site functions correctly and to maintain the security of our site.

Cookies and Tracking Technologies

Our platform uses cookie files to identify and remember your searches. This allows us to better tailor your navigation to your preferences and to enhance the performance of our website. When our website is opened, a cookie is stored on your device. It helps the site remember your preferences, makes moving between pages quicker, and ensures that everything is working smoothly while you are browsing.

Session Cookies

These temporary files are essential for the immediate performance and speed of your browsing experience. These are files that we hold in temporary storage while you browse and are deleted once your browsing session is finished. These are extremely important to our site. If these cookies are disabled, it will have a negative impact on the speed and performance of our website.

Persistent Cookies

These cookies remain on your device for an extended period to assist with long-term site analysis and user preferences. These cookies are kept for a longer time, typically one year or longer. On our site, this segment of cookies is set by third parties like service providers who analyze and track your behavior on the site for web-traffic analysis. Persistent cookies can include performance cookies, targeting cookies, and function cookies.

Data Sharing and Third-Party Services

We do not sell or trade your sensitive information to anyone, and we only give it in ways we explain here.

Authorized Third-Party Recipients

We may share information with specific partners and affiliates who assist in our operational and marketing goals.

• Marketing assistants that allow us to send you correspondence
• Companies within our own group or advertising affiliates
• Approved partners that help us to analyze the performance of our site

International Data Transfers

Your data will be stored in various countries, including those that are not in Australia, where we and our affiliates operate our services. By using our services, you consent to our services and your data being transferred internationally. However, we make sure our partners comply with the same privacy standards and this Privacy Policy, regardless of their location.

Data Retention

We only retain personal and anonymized data while our policies and agreements permit, for legitimate operational and safety reasons. We put great effort into making sure we protect your data and manage it responsibly, as explained in this Privacy Policy.

User Rights

Under some conditions, you have some rights related to your personal data, including the ability to request access to your personal data.

Data Access and Management

Users maintain the right to oversee how their data is stored and utilized within our systems.

• View personal data
• Move personal data
• Object to data processing
• Delete personal data from records

Third-Party Site Links

We will proactively indicate to you any links we share with you that are directed to third-party sites. When you open third-party sites, you use those sites at your own risk, and we are not responsible or liable for the content of those sites. We do not endorse those sites. Third-party sites have their own privacy policies which we encourage you to review and consider before you submit personal data to those sites.

Modifications to this Privacy Policy

We might periodically revise our Privacy Policy to reflect our platform’s legal, operational, and technical changes. Whenever we make changes, we will post the updated version here and change the effective date at the top as well.

Inquiries Regarding Privacy

We respond to all inquiries regarding our privacy policy as promptly as possible and in accordance with the Australian data protection legislation.